Frequently Asked Questions
What if my prescription is not supported?
You can send us a picture of your prescription at: support@nordquestvr.com
Our professionals will review it and work closely with you to find a customized solution.
Which devices are these compatible with?
These lenses are only compatible with Quest 3.
Click here for Quest 2 and Quest 3S Lenses.
How long will it take to get my order?
• United States: 7-14 days via USPS
• Canada: 10-20 days via Canada Post
• Australia: 7-14 days via Australia Post
• International: 7-20 days
*Fast tracked shipping & Free returns
Do lens affect image quality?
Our lens inserts offer clear vision and enhanced comfort, with a minimal chance of edge distortions even for high prescriptions.
Can these lenses help reduce eye strain or VR-induced motion sickness?
Yes, with better vision you'll reduce the need for squinting. It also makes you feel less dizzy!